FAQ Shipping/Delivery Policy
Delivery Location: We are an online store based in Blacktown, Australia.
Order Processing Time: Please allow 1-2 days for your order(s) to be processed for shipping. We make every effort to fulfil orders as quickly as possible.
Delivery Time: Domestic shipping (Australia only) takes 1 day to 1 week depending on the location and delays. International shipping times are estimated to be between 1-3 weeks. However, since the COVID-19 pandemic and recent delays, it might take around a month.
Fee: Domestic shipping (Australia only) is free. The international shipping total is calculated at checkout.
Damaged Items in Transport: If there is any damage to the packaging on delivery, please contact the shipping carrier as soon as possible to receive compensation. If there is no solution, then please contact us on our website, email or social media.
My answer is not listed: Please contact us on our website, email or social media, and we will respond promptly.